Disconnection of power supply due to relocation
If you are moving out from a property, you need to submit an application form for termination of the Power Supply Contract to any PPC Sales Office or call our customer support on 800-900-1000, in order to interrupt further issuance of bills under your name, otherwise bills will continue to be issued and you will be held liable for their payment pursuant to the relevant term on your contract.
The bill must be issued under your name.
You should provide us with your Tax ID Number and submit the following supporting documents:
• an electricity bill of the property
• a photocopy of your ID card or passport or residence permit/stay permit
During the aforementioned procedure you should provide us with the postal address to which the Final Bill will be sent. For your own convenience, you can provide the Supply Number of the property in which you live (or you will live) so that any credit or debit balance of your final bill will be transferred thereto.
The above procedure may be carried out by an authorized person as long as he/she provides us with the following documents:
• authorization certified by the Police Station or by the Citizens’ Service Centre (KEP) (original or photocopy)
• photocopy of ID card or passport or residence permit/stay permit
The FINAL BILL will be issued based on the last meter reading and will include any consumption between the meter reading appearing on the last “ACTUAL” bill that has already been issued and the last meter reading taken on the day that disconnection took place. When calculating the FINAL BILL, the deposit amount initially paid upon contract signing will be offset.
If the person who signed the contract with PPC has passed away, the application form for Termination of the Power Supply Contract can be submitted by a third person as long as he/she provides us with the following documents:
• Death certificate of the customer who signed the contract
• ID card of the applicant