The Supply Charge will result from a fixed component (Basic Supply Price) and a variable component (Fluctuation Mechanism) and will be reflected in the electricity bill as a single price (Final Supply Price). The final price of each month will be posted on our website www.dei.gr by the 1st day of each month of consumption and will be accompanied by a detailed file with information on how to verify the price.

In particular, in the Special Tariffs the charges consist of:

• The monthly fee
• The Final Supply Charge, which will include the Basic Supply Charge and the Fluctuation Mechanism

Suppliers are required to indicate the final supply price uniformly per month of invoicing in consumption bills relating to the Special Tariff.

Learn more here.

The Special Terms, which were applicable and valid on 01.12.2024, will continue to apply beginning 01.01.2025.

The timetable of the Residential Off-Peak Tariff is defined by HEDNO.

Segmented timetable

Summer period (1st of May until 31st of October): 23:00-07:00

Winter period (1st of November until 30th of April):

• 02:00-08:00 and 15:00-17:00 for customers connected to the Mainland Network and for the islands interconnected to it
• 02:00-08:00 και 15:30-17:30 for customers in the non-interconnected islands with segmented timetable

Continuous timetable*

All year round: 23:00 until 07:00

_{* The Residential Night Tariff with continuous timetable all year round is no longer provided. It applies only to residential customers who already use the reduced night tariff before 1998 (provided that they did not ask for its change) or live in certain regions of the country where appropriate technical infrastructure of the distribution network does not exist; that is, Audio Frequency Remote Control system does not exist. You can get informed on the areas where AFRC system operates at the HEDNO local customer service points.}

In case you wish to apply for a Night meter, you need to:

1. contact HEDNO in order to:

• submit the revelant application form
• pay €34* plus VAT, which constitutes your participation to the expenses that occur in HEDNO

2. contact us in order to sign a new contract under your name.

_{* the cost is valid for 2022}

_{Due to the pandemic, the procedure may have changed; you will need to contact HEDNO.}

You can find out if you have segmented or continuous timetable by checking the supply meter. Specifically, if your meter registers consumption on the counter with the M indication (reduced tariff) or on the counter with the K indication (regular tariff) between hours 15:00 and 17:00 (from the 1^st of November until the 30^th of April), you will find out which tariff timetable you are using.

In order to find out whether you are integrated in the continuous or segmented timetable, you can address the HEDNO service point your property appertains to.

A) By checking your bill:
On the front page of the bill appears "TARIFF: Γ1N RESIDENTIAL TARIFF". On the back page of the Actual bill, in the section "Your bill in detail", you will find in detail the "fixed night fee" and right below the charge for the energy in kWh consumed during off-peak hours. On the top left side, you will find in detail the readings of your meter, while in CODE 12 you will find your off-peak hours’ consumption.

B) By checking your supply meter:
You can check whether you have a dual-rate meter; in other words, whether there are two counters on your meter. One marked K and one marked M. Then, when the night tariff applies, whether your meter registers the consumption on the counter marked M.

C) By checking the distribution board at your home
In several cases there is an indicator light on the distribution board of your home which is connected to the additional service conductor.

From Continuous to Segmented
If you are using the Residential Night Tariff with continuous timetable, you can change it to Segmented timetable, but you cannot return to the previous one if you change your mind. This possibility applies for most areas of the country. To make this change, you are required to submit the relevant application form for changing the Off-Peak Tariff timetable (your ID and TIN no. are required) to your local HEDNO branch.

From Segmented to Continuous
This change is not possible because the Residential Night Tariff with continuous timetable is not available all year around any more (23.00 until 07.00).