Feel safe at home if you suddenly need an electrician, plumber, or locksmith… and everything will be done in no time!
I am a PPC customer and would like to activate the service.
Activate FixIt service with a 50% discount for the first 3 months and feel safe at home if you suddenly need an electrician, plumber, or locksmith any time of the day.
Furthermore, by activating the add-on service you will earn 500 Miles+Bonus miles from AEGEAN through the PPC myRewards Miles loyalty service on myDEI.
Thanks to the new innovative emergency technical assistance service you can call a technician for emergency support at home, 24 hours a day, 7 days a week all year round.
FixIt is a 12-month home service that can be activated along with electricity products myHome Enter, myHome Online, Γ1 Home and Γ1N Home.
The service includes 2 visits in total per year for an electrician and plumber, and 1 visit for a locksmith, covering an amount of 100€ per visit.
In case of an emergency:
FixIt covers 3 specialties:
and includes 2 visits in total per year (up to 2 visits by a plumber and/or an electrician and up to 1 visit by a locksmith).
Yes. But, in cases where the property is located in remote areas, far from urban or semi-urban areas, after consultation with Europ Assistance’s call centre, you will be able to call a technician in your area and Europ Assistance will cover the cost up to €100 for residential customers and up to €300 for professional customers. For these special cases, you shall follow the special instructions provided by Europ Assistance.
The amount shall be up to €100 for residential customers and up to €300 for professional customers per house call, including the technician’s travel costs, their work pay and the materials used for the repair.
If the damage requires a higher cost to get resolved, then the technician will either make all the necessary repairs immediately in order to temporarily restore the damage or will fully restore it, with your consent to cover the extra cost.
For new customers, the Insurance Coverage starts 10 days after the electric meter starts counting representing by PPC. For existing customers, the emergency technical support starts from the date of the product's activation.
As each Power Supply Contract is unique for the specific supply, termination of the Contract may result in a three-month charge depending on the time spent in the Service. You can re-select the FixIt services available for your new location.
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