Customer support

Contact us in the way that best suits you, learn about benefits and bills, and resolve immediately any issue concerning your home energy supply.

Choose a topic

Personalized benefits

View your bills and choose the best way to pay them off. Discover the PPC metering and energy-saving features!

Sign a new contract

Submit your application online and become a PPC customer.

Pay your bills easily by credit or debit card.

Service for the deaf and hard of hearing

Through our "Service for all" we can communicate with you in Greek sign language through an interpreter for any of your requests.

Call center 24/7

We are available 24 hours a day! Call 800-900-1000 FREE OF CHARGE, Monday through Sunday, for any request or question.

Book an appointment online at any selected PPC branch.

Credit refund via IBAN

In case of credit balance, submit a request for refund to the bank account of your preference.

Billing address change

Update the address in which you receive your bills.

Personal details update

Submit any changes to your personal information in a few simple steps.

For any request, contact the PPC digital assistant for immediate support.

Information about any issue concerning your supply

Answers about energy

Find out what's changing in the energy market and get responsible answers to your key questions.

Billing & charges

Get detailed information on the charges and other issues related to your Electricity bills.

Payment & settlements

Discover all the available payment methods and get information concerning refunds and debt settlement.

New contract & supplier switch

Find detailed information about signing a new Electricity contract, switching Electricity suppliers, electricity supply termination etc.

Benefits & discounts

Benefit from reduced charges and discounts with the special perks offered by PPC.

Special tariffs

Find out more about the Social Tariff, the Registry of Vulnerable Customers, the Default Supplier, and the Supplier of Last Resort.

Faults & technical issues

Find information concerning technical issues, power cuts and metering issues.

Useful documents

Download any necessary documents concerning your Electricity supply.

Billing & charges

Get detailed information on the charges and other issues related to your Natural Gas bills.

Payment & settlements

Discover all the available payment methods and get information concerning debt settlement.

New contracts & change of supplier

Find detailed information about signing a new Gas contract or switching Gas suppliers.

Explore the benefits and advantages of Natural Gas.

Network & leakage issues

Find information concerning gas leaks and metering issues.

Useful documents

Download any necessary documents concerning your Natural Gas supply.