Single energy rating for your electricity consumption

PPC myHome 4All OneRate is available to all Residential Customers, except for those represented by the Default Supplier and customers who have an active Net Metering contract.

PPC myHome 4All OneRate uses ex-post pricing, which means that the energy price is set and published retroactively, after the consumption period has ended, based on wholesale market rates. The charge is determined by the customer's consumption and the price obtained from actual wholesale market data.

After your PPC myHome 4All OneRate contract expires, it will be automatically renewed on an annual basis using the terms and charges in effect at the time, which will be posted and publicized on dei.gr. You have the option of changing suppliers or products at any time.

The timetable for the dual-zone reduced electricity rate system is established by Ministerial Decision No. YPEN/GDE/11742/460 (Government Gazette Β’ 295/31.01.2025) and is announced by HEDNO.

Winter period from November till March, as of 01.02.2025:

• Day zone: 12:00 - 15:00
• Night zone: 02:00 - 05:00 

Summer period from April till October:

• Day zone: 11:00 - 15:00
• Night zone: 02:00 - 04:00

Supplies with a dual-rate meter automatically transitioned to the new timetable on 01.02.2025. The sole exclusions are supplies that, due to HEDNO technical reasons, cannot be automatically changed to the new zones and must continue to operate under the old schedule applied before 01.02.2025. These customers are notified individually by a letter included in their bill (the first one they will receive after 01.02.2025), and they can submit a request to HEDNO to be included in the new schedule.

Customers can address HEDNO about whether they have switched to the new dual-rate schedule in the following ways:

• Either via the relevant Αιτήματα Εξυπηρέτησης (Customer Service Requests) application, by selecting the category Έλεγχος Διζωνικής Μειωμένης Τιμολόγησης (Checking for Dual-Rate Reduced Tariff) and entering the supply number according to the instructions, the applicable notification message will be shown (find here examples in Greek)
• Call 800 400 4000 (free of charge)

In case you wish to apply for a dual-rate meter, you need to:

1. Contact HEDNO to submit the relevant application

2. Contact us to sign a new contract under your name

You can find out if you have a segmented or continuous timetable by checking the supply meter. Specifically, if your meter registers consumption on the counter with the M indication (reduced tariff) or on the counter with the K indication (regular tariff) during the Reduced charge period.

To determine whether you are integrated into the continuous or segmented timetable, you can address HEDNO.

A) By checking your bill:
On the back page of the bill appears "PPC Supply ". On the back page of the Actual bill, in the section "PPC Supply Charges", "Energy Rate - Regular" and "Energy Rate - Reduced" are displayed separately and directly below the charges and consumption quantities per zone. On the top left side, you will find in detail the readings of your meter, while in CODE 12, you will find your reduced charge period consumption.

B) By checking your supply meter:
You can check whether you have a dual-rate meter; in other words, whether there are two counters on your meter. One marked K and one marked M. Then, when the night tariff applies, whether your meter registers the consumption on the counter marked M.

C) By checking the distribution board at your home
In several cases, there is an indicator light on the distribution board of your home, which is connected to the additional service conductor.