Customer support

Contact us in the way that best suits you, learn about benefits and bills, and resolve immediately any issue concerning your business energy supply.

System upgrade

Due to an upgrade of our systems, the Personal Details Update Form, Billing Address Change Form, Credit Refund via IBAN form, Agricultural Tariff Information Update Form, e-contract, and myDEI services will be unavailable beginning at 22:00 on Saturday, April 27.

All services are expected to be operational by 04:00 on Sunday, April 28.

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Personalized benefits

View your bills and choose the best way to pay them off. Discover the PPC metering and energy-saving features!

New phone line for businesses

Contact our qualified representatives for FREE at 800-500-7000 Monday through Friday 7:00-23:00 & Saturday 09:00-21:00.

Are you an existing or prospective PPC myBusiness 4All, PPC myBusiness 4All+ or PPC myBusiness Enter customer? Schedule a video call at your convenience with a qualified representative.

Contact a specialized representative via live chat, exclusively for current or future PPC myBusiness 4All, PPC myBusiness 4All+, and PPC myBusiness Enter customers, Monday to Friday 07:00-23:00 & Saturday 09:00-21:00.

Service for the deaf and hard of hearing

Through our "Service for all" we can communicate with you in Greek sign language through an interpreter for any of your requests.

Agricultural Tariff information update

Update your personal information in three simple steps to retain the Agricultural Tariff benefits.

Credit refund via IBAN

In case of credit balance, submit a request for refund to the bank account of your preference.

Billing address change

Update the address in which you receive your bills.

Personal details update

Submit any changes to your personal information in a few simple steps.

Sign a new contract

Submit your application online and become a PPC customer.

Pay your bills easily by credit or debit card.

Book an appointment online at any selected PPC branch.

For any request, contact the PPC digital assistant for immediate support.

Information about any issue concerning your supply

Answers about energy

Find out what's changing in the energy market and get responsible answers to your key questions.

Billing & charges

Get detailed information on the charges and other issues related to your Electricity bills.

Payment & settlements

Discover all the available payment methods and get information concerning refunds and debt settlement.

New contracts & change of supplier

Find detailed information about signing a new Electricity contract, switching Electricity suppliers, electricity supply termination etc.

Benefits & discounts

Benefit from reduced charges and discounts with the special perks offered by PPC.

Special tariffs

Find out more about the Solidarity Services Tariff, as well as the Default Supplier and the Supplier of Last Resort.

Faults & technical issues

Find information concerning technical issues, power cuts and metering issues.

Useful documents

Download any necessary documents concerning your Electricity supply.

Billing & charges

Get detailed information on the charges and other issues related to your Natural Gas bills.

Payment & settlements

Discover all the available payment methods and get information concerning debt settlement.

New contracts & change of supplier

Find detailed information about signing a new Gas contract or switching Gas suppliers.

Explore the benefits and advantages of Natural Gas.

Network & leakage issues

Find information concerning gas leaks and metering issues.

Useful documents

Download any necessary documents concerning your Natural Gas supply.