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Default Supplier

Default Supplier


1. What is the Default Supplier?

A Default Supplier of electricity is a supplier obliged under Law 4001/2011 (Government Gazette 179/A/22.8.2011) to supply electricity to small customers (household customers irrespective of supply capacity and non-household customers with a supply of up to 25kVA) who after the end of representation by their last supplier or end of the power supply period by the Supplier of Last Resort:

a) have done nothing with their right to freely choose a supplier or
b) cannot find a supplier in the deregulated market at the current commercial terms.

Regulatory Authority for Energy (RAE) Decision No. 241/2018 (Government Gazette 1148/B/29.3.2018) appointed PPC S.A. as the Default Supplier for a period of 1 year.


2. How do customers obtain coverage by the Default Supplier?

Small customers are automatically covered by the Default Supplier without any action by their side. That means they don’t need to sign a contract or pay a guarantee.

3. What steps can you take to leave the Default Supplier?

You can sign a supply agreement with the supplier of your choice at any time. Electricity will cease to be supplied by the Default Supplier once the representation declaration from your new supplier takes effect. That date is specified by the competent operator, and notified to the Universal Service Supplier, the new Supplier and you.

4. At what tariff is the electricity consumed by customers represented by the Default Supplier, billed?

According to RAE Decision No. 241/2018 (Government Gazette 1148/B/29.3.2018) Customers using the Default Supplier are billed at the PPC tariffs applicable to each customer category, augmented by the supply charge.

For the period April 2018 to March 2019 the augment is 12% on current tariffs for specific categories of PPC S.A. Low Voltage customers (household customers, and small businesses with supplies of up to 25 kVA).

The surcharge is itemised in the Estimated Bills as the DS surcharge 12%.

a) Current household customer tariffs can be found at:
Home Page > Household Customers > Tariffs

b) Current tariffs for customers with business tariffs of up to 25 kVA can be found at: Home page > Businesses > Tariffs

Electricity bills are issued and sent out to customers containing the charges for services provided by the Default Supplier. In addition to the charge for the power supply services provided, the electricity bill also contains the regulated charges, the corresponding taxes and charges payable to third parties in line with the applicable legislation.


5. Example of a customer billed on household tariff Γ1 who joins the Default Supplier scheme

Example
Consumption: 1,000kWh
period: 120 days
Supply: 8kVA (one-phase)

Household tariff Γ1:
Supply charges based on applicable pricelist

Consumption period: Scale                            Energy Charge (€ / kWh)               Fixed charge
(on overall consumption)                                                                                    One-phase supply 
                                                                                                                        (€ /4-month period)
0 – 2000 kWh                                                         0.09460                                       1.52
> 2000 kWh                                                           0.10252                                        1.52

Supply charge

Fixed charge                                                           1.52 x 120/120                          = €1.52
Energy charge                                                      1,000 kWh x 0/09460(€/kWh)     = €94.60
DS Surcharge 12%                                                 (94.60 + 1.52) x 12%               = €11.53
                                                                                                                            ----------------
COST OF ELECTRICITY                                                                                          €107.65

In addition to the charge for the power supply services provided, the electricity bill also contains the regulated charges, the corresponding taxes and charges payable to third parties in line with the applicable legislation.

6. Example of a customer billed on business tariff Γ21 who joins the Default Supplier scheme

Example

Consumption: 1,500kWh
Period: 120 days
Supply: 25kVA

Business tariff Γ21

Supply charges based on applicable pricelist

Band                                                                 Energy charge (€/kWh)             Fixed charge (€/month)
Whole year                                                                0.10153                                        0.53

Supply charge calculations

Fixed charge                                                                0.53 x 120/30                            = €2.12
Energy charge                                                        1.500 kWh x 0.10153(€/kWh)        = €152.30
DS Surcharge 12%                                                   (152.30 + 2.12) x 12%                 = €18.53
                                                                                                                                      ------------
COST OF ELECTRICITY                                                                                               €172.95

In addition to the charge for the power supply services provided, the electricity bill also contains the regulated charges, the corresponding taxes and charges payable to third parties in line with the applicable legislation.



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