CUSTOMER SERVICE

Methods of bill payment

Methods of bill payment


    Choose the method of payment that is the most convenient to you!

•    At PPC stores

     Pay your bill at any PPC STORE, without charge, irrespective of the area of the supply. Find easily a PPC Store.  

     You can now pay your bill at any PPC office using VISA, MasterCard and Maestro cards. Additionally, you can use Diners Club cards issued by Alpha Bank Greece.

•    Bill Payment with credit/debit card

      Pay your bill easily, without charge, using VISA, MasterCard and Maestro cards. Additionally, you can use Diners Club cards issued by Alpha Bank Greece.

      Βill Payment with credit/debit card

•     With Standing Order

      Fill in an application at your bank, to pay your PPC bill on its due date through a standing order.
      When the standing order is activated, the message ΛΟΓΑΡΙΑΣΜΟΣ ΕΞΟΦΛΟΥΜΕΝΟΣ ΑΠΟ
      ΤΗΝ (ΟΝΟΜΑ ΤΡΑΠΕΖΑΣ) will appear on the front page of your PPC bill:

•    Via e-banking
     
      To pay your bill via e-banking it is necessary to have this service enabled at your bank. 
 
      Connect directly with one of the approved banks for the bill payment via internet (e-banking).

•   Via phone-banking

     To pay your bill via phone-banking it is necessary to have this service enabled at your bank

•    At ATMs of approved banks

    You only need to have cash card and know the E-Payment Code which  is mentioned on the front page of your bill.

•   At the cashier points of the approved banks

    PPC bills can be paid at the cashier points of the approved banks: National Bank of Greece (only for its customers),
    Eurobank Ergasias, New TT Hellenic Postbank, Piraeus Bank.

•   By paying in cash at ATMs

     Bill payment in cash, without necessarily owning a card or a bank account. Easily, as long as you
     have the bill with you or if you know the E-Payment Code mentioned on your bills on the front page of your bill.

•  To Payment Service Providers

   To the authorized by the Bank of Greece Payments Institutions and Electronic Money Institutions, as well as to their approved agents (L. 4021/2011 & L. 5437/2018).

   By way of illustration:

   •  The OPAP shops all over Greece. For more information please visit the webpage
https://www.tora.gr/

   •  To the nationwide network of Viva Spots. For more information please visit the webpage https://www.vivapayments.com/en-gb/network

•  Via SEPA remittance

For payments that are realized outside Greece, from the 27 EU member states and additionally from Switzerland, Iceland, Lichtenstein, Monaco, Norway, San Marino using the elements of BIC ETHNGRAA and IBAΝ GR6901100400000004020086700.

In the remittance, it is necessary to fill the field that includes the Remittance Info and the E-Payment Code which is located on the first page of your bill.


Apart from the bill payment at PPC stores, for the above mentioned alternative ways of payment, you are charged with a small commission that varies depending on the payment point. In certain cases these services are provided free of charge.


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