CUSTOMER SERVICE
PPC - Company
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Change of personal data on the bill
PPC
Company profile
PPC Group
PPC S.A
DEDDIE
Independent Power Transmission Operator-IPTO S.A.
PPC RENEWABLES S.A.
Organizational Structure
Activity Sectors
Mines
Generation
Corporate Governance
Statistics/ Key Figures update
NUMBER OF EMPLOYEES
TOTAL REVENUES
NET ELECTRICITY GENERATION (TWh)
ELECTRICITY SOLD TO END CUSTOMERS (TWh)
DISTRIBUTION NETWORK MV & LV (km)
TRANSMISSION POWER LINES HV (km)
INSTALLED CAPACITY (GW)
NET DEBT (in € million)
Investor Relations
Announcements
Financial Results
Stock News (corporate activities , payment of dividend e.a.)
Νotifications of Transactions
Relations with the European Investment Bank (EIB)
Company Organization
Company Administration - Management
PPC S.A. Board of Directors
Directors, Deputy CEOs and General Managers CVs
Company Profile
Corporate Identity
Last 4 years' Highlights
PPC Group
Stock Exchange Data
Shareholders
Chronological table of corporate actions and other important events
Evolution of share price and volume
Table of Allocation of Funds Pursuant to the Increase of the Share Capital with Cash
Offering circulars
Αnnual & Interim Financial Statements (IFRS)
2013 Quarterly Financial Statements
2012 Annual Financial Results
2012 Quarterly Financial Statements
2011 Annual Financial Results
2011 Quarterly Financial Statements
2010 Annual Financial Results
2010 Quarterly Financial Statements
2009 Annual Financial Results
2009 Quarterly Financial Statements
2008 Annual Financial Results
2008 Quarterly Financial Statements
2007 Annual Financial Statements
2007 Quarterly Financial Statements
2006 Annual Financial Statements
2006 Quarterly Financial Statements
2005 Annual Financial Statements
2005 Quarterly Financial Statements
2004 Annual Financial Statements
2004 Quarterly Financial Statements
2003 Annual Financial Statements
2003 Quarterly Financial Statements
2002 Annual Financial Statements
2002 Quarterly Financial Statements
Previous Years
General Meetings of Shareholders
Announcements of General Meetings of Shareholders 2013
Announcements of General Meetings of Shareholders 2012
Announcements of General Meetings of Shareholders 2011
Announcements of General Meetings of Shareholders 2010
Announcements of General Meetings of Shareholders 2009
Announcements of General Meetings of Shareholders 2008
Announcements of General Meetings of Shareholders 2007
Announcements of General Meetings of Shareholders 2006
Announcements of General Meetings of Shareholders 2005
Older Announcements
Annual Reports
Annual Report 2012
Annual Report 2011
Annual Report 2010
Annual Report 2009
Annual Report 2008
Older Reports
IR Contacts
Environment
Environmental Strategy
Environmental Organization
Climate Change
Renewable Energy Sources
Environmental Activity
FAQs
Publications for the Environment
The 6th Edition of the EURELECTRIC Energy Wisdom Programme Report
Respecting the Environment and the People - 2011
Corporate Social Responsibility
The Society
Clients
Associates, Contractors and Suppliers
Personnel
The Environment
Publications for C.S.R.
Corporate Social Responsibility and Sustainability Report 2011
Corporate Social Responsibility and Sustainability Report 2010
Sustainable Development for the Benefit of Society - 2011
Announcements & Publications
Publications
Consultations
Calls for Tenders
Finance Division
Human Resources Devision
Support Operations Division
Materials, Fuels, Purchasing and Transportation Department
Mines Division
Generation Division
Supply Division
Regulations governing, Works, Supplies and Services of PPC S.A.
Finance Division
Call for tenders from Finance Division
Human Resources & Organization Division
Support Operations Division
Call for tenders from Support Operations Division
Mines Division
Call for Tenders From Mines Division
Generation Division
Supply Division
Students' Training Period
Media Center
Press Releases
Press Releases 2012
Press Releases 2011
Press Releases 2010
Press Releases 2009
Press Releases 2008
Press Releases 2007
Press Releases 2006
Press Releases 2005
Corporate News
Speech by the President and CEO of PPC S.A. Mr Arthouros Zervos at the ceremony for the signature of contract award regarding the construction of Unit V of Ptolemaida Thermal Power Plant
Speech by the President and CEO Mr. Arthouros Zervos At The Conference «ATHENS ENERGY FORUM 2013"
Presentation of the Chairman and Chief Executive Officer of PPC S.A., Mr Arthouros Zervos, at the 10th Annual General Meeting of Shareholders
Speech of the Chairman and CEO of PPC S.A., Mr Arthouros Zervos, in the 9th Annual Ordinary General Meeting of Shareholders
Speech of the Chairman and CEO of PPC S.A., Mr Arthouros Zervos, to the European Business Press
Presentation of PPC's Chairman & CEO at the 8th Annual General Meeting of Shareholders
Speech by the President and CEO of the Public Power Corporation at the Mediterranean Sustainable Energy Summit
Presentation of PPC's CEO at the 7th Annual General Meeting of Shareholders
Two important Memoranda of Understanding, approved the BoD of PPC S.A.
Older Announcements
Publications
Customer Publications
Corporate Publications
Publications for the Investors
Video & Photo Gallery
Photo Gallery
Videos
CUSTOMER SERVICE
Home
Your Bill
Change of name on the bill (signature of Power Supply Contract)
Disconnection of power supply (Termination of The Power Supply Contract)
Data correction/Change on the Bill
Printed form of the Bill
Useful information on your bill
Customer Service Issues
Change of name on bill (signature of Power Supply Contact)
Disconnection of power supply (Termination of The Power Supply Contract)
Residential Off-Peak Tariff (Residential Night Tariff) - Γ1
P/V and other RES
Rearrangements (of pole, cable, supply/meter)
Increasing/Decreasing Power Supply in an existing connection
Unification or separation of supplies
Supply dismantling
Customer Publications
Tariffs
Residential non-Off-Peak Tariff (Residential Tariff) - Γ1
Residential Off-Peak Tariff (Residential Night Tariff) - Γ1
Large family Tariff - ΓΤ
Social Residential Tariff
Customer Service Points
Methods of Payment
Failures - Power interruptions
Metering Service
Small/ Medium Business
Your Bill
Change of name on the bill (signature of Power Supply Contract)
Disconnection of power supply (Termination of The Power Supply Contract)
Data Correction/Change on the bill
Printed form of the Bill
Useful information on your bill
Customer Service Issues
Change of name on the bill (signature of Power Supply Contract)
Disconnection of power supply (Termination of The Power Supply Contract)
First time customer
Increasing/Decreasing Power Supply in an existing connection
Rearrangements (of pole, cable, supply/meter)
Unification or separation of supplies
Supply dismantling
Customer Publications
Tariffs
Tariffs
General Tariff of Industrial Use
Other Tariffs
Customer Service Points
Methods of Payment
Failures - Power interruptions
Metering Service
Large Business
Your Bill
Tariffs
Customer Service Points
Methods of Payment
Failures
Customer Categories
Tariffs
Change of Name/Company Name
Your Bill
Customer Issues
RES Suppliers
Saving Energy
Customer Service Points
Customer Service Points
Provision of Services to Corporate Customers (Middle Voltage)
Methods of Payment
Methods of bill payment
Points of Bill Payment
HIGH VOLTAGE Customers Bill Payment
Useful Information on the payment of your Bill
Telephone numbers for Faults
Shared Areas
Correction of property data
Licensed Electrician Certification/Electrician’s Certificate
Deposit against consumption
What is the fuel mixture that appears on the second page of your bill?
How can you pay if you lose your bill?
Where can you pay for the bill if it is expired?
How can you register the meter readings so as to always receive an “ACTUAL” BILL instead of the “ESTIMATED” BILL?
How will you be charged if the electricity prices change within the period in-between of a ACTUAL bill?
When the meter reading is taken?
What can you do if you receive successively two or more ESTIMATED BILLS?
What can you do if the ESTIMATED bill received is higher than the usual?
What is the "ESTIMATED" Bill and how are you charged for it?
Useful information on Metering
Which system of meter readings (metering) is applied by PPC S.A.?
How often meter readings are taken to other European power supply companies?
How can I confirm that the meter readings taken by PPC are correct?
Is there the possibility that the readings taken by PPC were incorrect?
How PPC deals with cases of incorrect meter readings?
Is it possible that the meter readings will not be taken on the scheduled date?
How these particular cases are dealt by PPC S.A. ?
How the estimation upon consumption is calculated?
In accordance with which regulations the above mentioned procedure is conducted?
What kind of personnel does PPC S.A. occupies for taking meter readings?
Metering Service Contact Info
Useful Information
What are the charges for third parties: Excise Duty (ΕΦΚ), Special duty 5‰, RES duty, Municipal charges - ΔΤ, Municipal taxes - ΔΦ, Real Estate Tax (ΤΑΠ) and ERT? How are they calculated?
Excise duty - ΕΦΚ (L. 3336/05)
Special Duty 5‰ (L. 2093/92)
Special Duty for Renewable Energy Sources - RES
Municipal charges (ΔΤ) – Municipal Taxes (ΔΤ) – Real Estate Tax (ΤΑΠ)
ERT
Supply dismantling
Unification or separation of supplies
Increasing/Decreasing Power Supply in an existing connection
Rearrangements (of pole, cable, supply/meter)
Connection Fees
Permanent site power supply
Building under construction (site power supply)
Direct access to services
Registering meter readings
Planned power interruptions
Data Correction/Change on the bill
Contact PPC
Customer Service
Contact Info
11770
Local rate all over Greece
E-mail us
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